+44 (0)1989 554 100
TermsandConditionsForRoomBookings
Terms
and
Conditions
For
Room
Bookings
1. General Information
By making a booking at The Crown Inn, you agree to abide by these Terms & Conditions. These terms apply to all room reservations made directly with us or through third-party booking platforms.
2. Booking & Payment
- Full payment is required at the time of booking.
- All payments are non-refundable.
- We do not offer a room charge facility for food or drinks. All additional purchases must be paid for at the time of ordering.
3. Cancellation & Amendments
No cancellations or refunds are permitted once a booking is confirmed.
4. Check-In & Check-Out
- Check-in: From 3:00 PM onwards.
- Check-out: By 11:00 AM.
- Early check-in and late check-out are not available.
5. Children & Cot Availability
- The Crown Inn welcomes families. The Crown Inn Suite is a family suite with two rooms, one of which can be split into a twin.
- A cot is available upon request, subject to availability.
- No extra beds are provided.
6. Pets
No pets are allowed.
7. Damage & Conduct
- Guests are responsible for any damage caused to the property, fixtures, or fittings during their stay.
- Any damage, excessive mess, or violation of policies will potentially result in a like-for-like charge for cleaning, repairs, or replacements.
- Anti-social behavior or any activity that disrupts other guests will not be tolerated, and we reserve the right to terminate stays without refund.
8. Smoking & Vaping Policy
- The Crown Inn is a non-smoking and non-vaping property indoors.
- Smoking and vaping are permitted only in designated smoking areas.
- A £250 fine will be charged to the card provided on booking for any guest found smoking or vaping in the room or indoor areas.
9. Liability
- The Crown Inn does not accept liability for the loss, theft, or damage of guests' belongings.
- Vehicles parked on-site are at the owner’s risk.
10. Force Majeur
- We are not responsible for cancellations or changes due to circumstances beyond our control, including but not limited to extreme weather, pandemics, or government restrictions.
- Where possible, amendments may be considered on a case-by-case basis and are subject to availability and management discretion.
